All articles

Do rewards points ever expire?Updated a year ago

Great question! We're thrilled that you're a part of our NatruSmile Rewards program and we want to ensure you have all the information you need to make the most of your rewards.

As much as we want your rewards points to last forever, we do have a policy that rewards points will expire after 12 months of inactivity. We understand that life can get busy, and sometimes we might forget to use our rewards points. But don't worry, we'll always be here to help you make the most of your rewards!

To keep your points active, all you need to do is engage in any eligible activity within the 12-month period. This can include making purchases, leaving reviews, or participating in other exciting rewards program activities. As long as you stay active, your rewards points will stay right where they belong – with you!

We're here to make sure you enjoy all the incredible benefits of being a NatruSmile Rewards member. So, if you ever have any questions or need assistance with your rewards account, our friendly team is just a message away.

Thank you for being a valued member of our NatruSmile Rewards program! Your loyalty means the world to us, and we can't wait to see you make the most of your rewards. If there's anything else we can do to assist you, please let us know. Happy earning, and we look forward to serving you! 😊

Was this article helpful?