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What happens to my points when items are returned?Updated a year ago

Thanks for being a part of our NatruSmile Rewards program. We appreciate your loyalty and enthusiasm!

When it comes to returns, we want to be completely transparent with you. Unfortunately, the points you earned on a purchase won't be refunded or added back to your account if you decide to return the product.

We understand that returns happen for various reasons, and we're here to support you through the process. While the points earned on that specific purchase won't be returned, we'll still be here to help you with any other inquiries or concerns you might have.

Our customer experience team is always ready to assist you, so feel free to reach out if you have any questions or need further assistance. We want to make sure you have a positive experience with NatruSmile, and we're here to ensure you're completely satisfied.

We truly value your membership in our NatruSmile Rewards program, and we'll continue to work hard to provide you with the best products and service. If there's anything else we can do for you, just let us know!

Thank you again for being a valued part of our NatruSmile family. Your smiles mean the world to us! 😊🌟

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