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What should I do if I forgot my password?Updated a year ago

If you're having trouble accessing your account, don't worry! Just click on the "forgot password" option when you log in, and we'll guide you through the steps to reset it. We understand how frustrating it can be, but due to the GDPR laws, we're no longer able to manually reset passwords.

In case you don't receive the password reset email, please check your spam and junk folders. Sometimes it might end up there by mistake. If that happens, just give it another shot.

Our customer service team is always here to help you with any other issues, but unfortunately, they won't be able to resend the password reset email or modify your password directly.

Thank you for your understanding, and feel free to reach out if you need any further assistance! 😊

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