All articles

What terms of use are associated with the purchase and use of the Gift Card?Updated a year ago

We're delighted to provide you with all the important information regarding the terms of use for our Gift Cards. We want to ensure that your experience with us is pleasant and transparent!

Here are the key terms of use associated with the purchase and use of the NatruSmile Gift Card:

  1. By purchasing or using a NatruSmile Gift Card, you agree to these terms of use, as well as NatruSmile's Terms and Conditions and Privacy Policy, which can be found on our website.
  2. The NatruSmile Gift Card can be purchased in GBP and is valid as full or partial payment for all products sold on our online webshop:
  3. Upon purchase, the NatruSmile Gift Card will be sent to the email address provided. Normally, it is delivered within 24 hours, subject to any delays due to security checks.
  4. Please check the quantities and values of the NatruSmile Gift Card immediately upon receipt, and report any discrepancies within 3 days.
  5. To use your NatruSmile Gift Card, click on the link in the email sent to you. The Gift Card page will display the code and PIN that you can enter during checkout.
  6. If your order total exceeds the Gift Card balance, you can pay the remaining amount using credit card, PayPal, Google Pay, Clearpay, or another NatruSmile Gift Card. The remaining balance on the Gift Card can be used for future purchases.
  7. Refunds for orders paid with a NatruSmile Gift Card will be issued back to the Gift Card. If you return an order purchased with multiple Gift Cards, the refund will be made on the most recently purchased Gift Card.
  8. You can check the Gift Card balance by clicking on the link in the email. The Gift Card does not expire.
  9. The NatruSmile Gift Card is non-refundable, non-transferable for value, and cannot be exchanged for cash.
  10. NatruSmile reserves the right not to accept or restrict the use of a Gift Card if there are reasonable grounds to believe it's unauthorized, fraudulent, or otherwise unlawful.
  11. If a Gift Card is found to be fraudulent or derived from unlawful means, NatruSmile may cancel or suspend it and retain the card balance without notice or liability.
  12. NatruSmile reserves the right to amend these terms of use at its sole discretion without prior notice.

These terms of use are an essential part of your agreement with NatruSmile for the purchase and use of a Gift Card. We want to make sure you have a clear understanding of the terms and conditions for your Gift Card.

If you have any questions or need any assistance with your Gift Card, please don't hesitate to contact our friendly team. We're here to support you and ensure you have a delightful shopping experience with us.

Thank you for choosing NatruSmile, and we look forward to seeing you enjoy all the wonderful products with your Gift Card! If there's anything else we can do to help, please let us know. Happy shopping, and we can't wait to serve you! 😊

Was this article helpful?