How to I modify my order?Updated a year ago
Once your order has been placed and you receive the order confirmation email, we want to ensure that all your details are accurate and just as you want them to be. Especially if you're using one of our convenient Express Checkout options (ShopPay, Apple Pay, Amazon Pay, PayPal, or Google Pay), please take a moment to double-check everything before completing your payment.
After this stage, we might not be able to make changes to your order. Once a shipping notification email has been sent or a tracking number has been assigned, our team is unable to modify the order.
While we strive to provide the best service possible, we want to ensure transparency about this limitation. If there are any changes you need to make to your order before it progresses to the shipping stage, please do let us know as soon as possible. We'll do our best to accommodate your request if it's still feasible.
If you have any questions or need assistance with your order, please don't hesitate to reach out to our friendly help center team. We're here to support you every step of the way.
Thank you for choosing us, and we appreciate your understanding. Your satisfaction is our top priority, and we're committed to providing you with an enjoyable shopping experience.
If there's anything else we can do to help, please feel free to let us know. Have a fantastic day! 😊