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How to I modify my order?

Once your order has been placed and you receive the order confirmation email, we want to ensure that all your details are accurate and just as you want them to be. Especially if you're using one of our convenient Express Checkout options (ShopPay, Ap

Will the items in my basket be reserved for me?

We understand how important it is to have enough time to shop and make your decisions. While we'd love to keep your basket reserved for as long as possible, we want to make sure all our customers have a fair chance to grab their favorite items. To en

How can I check the status of my order?

To keep you informed about your order's progress, we've included a handy feature in your order confirmation email. Simply click on the link that says "View your order," and it will take you to a personalized web page with all the essential details ab

What should I do if some items are missing from my order?

We're sorry to hear that some items are missing from your order. Don't worry; we're here to help you resolve this issue!. If you find that some products are missing from your order, please reach out to us right away. You can contact us via live chat,

How do I cancel my order?

Once you've placed your order, we're super excited to get it processed and prepared for shipping as quickly as possible to ensure timely delivery. Due to this, our system unfortunately doesn't allow us to cancel or make adjustments to an order once i