What is your returns policy?Updated a year ago
At NatruSmile, we want you to love your purchase. If you're unsatisfied, you have 30 days from the purchase date to request a refund, excluding shipping charges. For items bought between Dec 1 and Dec 31, returns are accepted until Feb 15 of the following year.
To initiate a return for items bought directly from NatruSmile, visit our Returns Page. Refunds will be credited to your original payment method, and processing usually takes 5-7 business days.
For products purchased from authorized retail stores or online partners, please follow their return policies.
For more details, check our full returns policy.
If you have any questions or need assistance, our friendly help center team is here to help! 😊